Refund and Cancellation Policy

What we sell

OopsBounty sells digital listing access to founders. A listing plan is a one-time purchase, not a recurring subscription. Checkout grants immediate access to publish or upgrade a software listing on the board and includes the platform credit allotment shown at checkout. Listing credits are closed-loop promotional units. They apply only to future OopsBounty listing fees on your account. They are not cash, bank balances, stored value, or e-money, and OopsBounty does not exchange them for cash.

All sales final

All listing plan payments are final. OopsBounty does not offer refunds, credits back to your payment method, or partial refunds once checkout completes and listing access is granted.

Digital service begins as soon as payment is confirmed: your listing is created or updated, rank is applied, and the paid credit allotment is added to your account. By completing checkout you request immediate delivery of this digital service and acknowledge that you lose any statutory right of withdrawal or cooling-off period to the extent that law allows that waiver.

The following do not create a refund from OopsBounty: being outranked later; receiving fewer reports than you hoped for; founder rejection of submissions; unused, ungranted, or expired listing credits; downtime or feature changes; a category you dislike; voluntary listing removal; or removal for breach of our Terms or Listing Rules.

Mandatory consumer rights

Nothing in this policy waives refunds or remedies that applicable law requires and that cannot be waived by contract. Where a mandatory consumer right applies, we honor that right. If you believe a mandatory right applies to your purchase, contact legal@oopsbounty.com with your order details and jurisdiction.

Chargebacks and payment disputes

Payments are processed by Dodo Payments. OopsBounty does not store full payment-card numbers. Your card issuer, bank, or payment network may allow you to dispute or reverse a charge under their own rules. That process is separate from OopsBounty and is not a refund request to us.

If a chargeback, payment dispute, or reversed payment is filed without a legally required basis, it is a breach of our Terms. We may remove the listing, suspend access, and refuse future use of the Service. We may share transaction and usage records with Dodo Payments and your payment provider to respond to the dispute.

Cancellation

Listing plans are one-time purchases. There is no recurring subscription or auto-renewing plan to cancel after checkout.

You may stop using the Service at any time. You may ask us to remove a listing by emailing legal@oopsbounty.com. Removal does not undo a completed payment and does not entitle you to a refund. Rank, credits, and listing access tied to a completed purchase are not cancelled retroactively.

If we add recurring billing in the future, cancellation terms for that billing will be shown at checkout and updated on this page before those charges begin.

Listing credits

Listing credits included with a plan are promotional, non-refundable, and cannot be exchanged for cash through OopsBounty. They may be applied only to future OopsBounty listing fees as described in our Terms. Unused credit does not convert to a refund if you stop listing or close your account.

How to contact us

Questions about this policy, refunds required by law, or listing removal: legal@oopsbounty.com.

Privacy questions: privacy@oopsbounty.com.